Google recently demoed their Assistant to make a phone call and help you book an appointment for a haircut. When the conversation was overheard, the discussion sounded as if two people were talking together, whereas in fact online there was not a live person, but an ‘AI-powered Assistant’ that sounded more or less like talking to a real person. In addition to the “hmm” and “m-hmmm” that a live person would do when in conversation, he ended up booking an appointment for the Client who had called.

Like some, of your ‘friends’ Siri, Cortana, Alexa, the Google Assistant can also be used to help support a particular business process. The only upgrade it had was to use its Duplex technology capability and perform a task with the same effort that sounds like a human being. Here the test was to check if the Google Assistant could be used to perform different tasks, something like booking an appointment in a salon or restaurant, however for a business there are many things that will be considered, this also includes the Security Policies for the use. Robots to do the work of a human.

The Google Assistant is a virtual companion and is available on phones and tablets running Android 5.0 or higher, on iOS devices through a downloadable app, and on select Chromebooks and home speaker products. With Android and other Google devices, the Assistant can usually be called through a simple voice command or by pressing and holding the Home key on your device.

Below are some of the basic functions that can be performed simply by saying “OK Google … (and your query)”.

Notes and reminders

If you need to jot down a note, you can simply open the Assistant by saying “OK Google …” and saying “take a note for yourself.” You can even choose to have the note sent as an email to your own address via Gmail. The Google Assistant can act as your secretary and compile a list of reminders, to-dos, or notes and then send this list as an email. You can even send the list to multiple people or post it to apps like Slack, Evernote, or Trello.

As an example, the Assistant can set a reminder for a specific time and day just by saying “OK Google … Remind me to call John on Monday noon.” Recurring reminders can be set by adding the word “all” in the spoken command. (eg, “Remind me to check inventory every Thursday at 1:00.) In addition to the reminders, there is also a command” Remember the meeting is at 4:00 every Thursday. “

If you need to remember the information, you can simply say, “OK Google … what did I tell you about …?” followed by the subject “the inventory” or whatever the case may be.

Calendar

You can create a calendar event by telling the Assistant to “add to my calendar” followed by the name, date, and time of the event. You can also ask the Assistant something like “When is my next appointment?” or “What’s on my calendar for next Monday?” Apple users can also link the Assistant to their iPhone calendar by configuring the Google IFTTT applet to integrate Apple Calendar with Google Home and then using the “Add to my iOS calendar” command followed by the title, date and time. Event time.

Communication and messaging

If you need to make a phone call, the Google Assistant can act as your operator. You can be asked to call any publicly traded company or anyone in your contacts specifying “mobile” or “work” and even include “on speakerphone” in case you need everyone to be on speakerphone.

The Google Assistant can understand “OK Google … text …” followed by the contact’s name and message. It will confirm if you did everything correctly and then ask you if you want to send the message. The Assistant also makes it easy to search for emails within Gmail, simply ask it to “find my emails from” a particular contact or to “find my emails on” a specific topic, and pop-up results will appear.

The Assistant will also provide functionality to link LinkedIn with the Assistant and then allow you to write a post by speaking it out loud.

Features and settings for the phone

The Google Assistant can also help you navigate your Android phone, for example if it is instructing you to open any app or website or even asking you to search within an app. Something, like increasing or decreasing the volume of the music being played, or asking the Assistant completely to silence the phone, can also be done hands-free.

Additional useful tools

Detailed traffic information can be obtained before leaving by simply asking the Assistant “what the traffic is like on the way to work” or “how long will it take to get to a location” and they can tell you the distance and time it will take to get to the location. destination. Like a human being, the Google Assistant can occasionally talk a bit too. If you want to get information from the Assistant without speaking out loud each time, you can mute the media volume on your phone.

Ups and downs

This voice-based technology is sure to be a game changer not only for individuals, but also for businesses. However, unlike any other technological innovation, this one too has its ups and downs and adds to its own security risks. This will include the possibility that it will also be misused, however if there are implicit restrictions on its use to support businesses, you will need rigorous testing and continuous innovation to ensure that you can keep up with security authentication and security policies. privacy to avoid any technical vulnerability that affects the consumer or the business.

Originally posted at https://www.globaltechinsights.com/voice-technology-is-the-future-google-assistant/

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